Saw Wei Jie at a lobby roadshow and decided to try digital lock for the first time as we are done with losing our keys 🙄 His explanation was clear and precise, not at all pushy, very understanding and helped us decide on the model. We were also able to get it installed the very same day only two hours later! Talk about Efficiency!!
Installation was done by his parents, both very nice and friendly. Unfortunately there was an issue with the card reader that rendered the RFID cards useless. Hoz Sg was very quick to response, very helpful and took it seriously. They tried their best to solve the matter, dropped by more than once to see if it can be helped and when nothing can be done they arranged for the distributor to make a one for one exchange which happened on the same day later at night around 9:30 and it’s all good and done within the same day. That speaks for the great efficiency and service of Hoz Sg as well as Schlage’s distributor. Overall, we are impressed and will be recommending them to any friends that is looking for digital locks.
